If you have any questions, you can contact our Privacy Officer at email@example.com.
We care about your privacy.
We are committed to protecting your personal information and ensuring compliance with the New Zealand Privacy Act 2020 (“the Act”). All reasonable steps will be taken to ensure that personal information collected and retained by us is accurate, complete, and protected from unauthorised access, modification and disclosure.
This policy tells you about:
What personal information we may collect.
TPT Group may collect personal information about you depending on the particular interaction we have with you. We collect personal information from you directly and may collect it from third parties. Information we collect includes, but is not limited to:
How we collect your personal information.
We collect personal information directly from you whenever you interact with us.
We may also collect personal information about you from others where we consider it appropriate or necessary to do so, such as our contractors and suppliers, your service providers.
If you choose not to provide us with your personal information, we may not be able to properly provide the assistance or services you require.
How do we use your information?
We may collect, use, hold and share your personal information for purposes connected with our businesses such as:
In some cases, we may remove personal identifiers from your personal information and maintain it in an aggregate form. We may combine this information with other information that we hold to produce anonymous, aggregated statistical information, which is helpful to us in improving our business activities and/or customer service levels to you. Once your personal information is anonymised, it may no longer be capable of identifying, or being re-linked, to you.
Sharing with third parties.
From time to time, personal information will be shared with third parties. You authorise us to disclose your information to:
However, your personal information may be disclosed without your consent as permitted under the Act including for the following reasons:
Who has access to your personal information.
We will take reasonable steps to protect your personal information we collect, use or disclose, with access restricted to TPT Group personnel and approved contractors who require it to carry out their role/duties.
How we store your personal information.
We may send data to providers (in NZ or overseas) to hold or process for us e.g., cloud storage providers. The data we send may include personal information. Because the providers are our ‘agents’, the personal
information is treated as being held by us (not ‘shared’ with the provider), and we’re responsible for how it’s dealt with.
We take reasonable steps to destroy personal information when we no longer need it for the reasons for which it was collected.
How we safeguard your personal information outside of New Zealand
a. a participant in a prescribed binding scheme for international disclosures of personal information; and/or
b. is located in a country that provides comparable safeguards to New Zealand’s privacy laws, approved by the Privacy Commissioner.
If not, then we will take reasonable steps to ensure that the overseas service provider is required to protect your personal information in a way that, overall, provides comparable safeguards to those required under New Zealand’s privacy laws. Examples of these steps include a written agreement between us and the overseas service provider or making reasonable enquiries regarding data protection standards of the country in which the overseas service provider is located.
Accessing and updating your personal information.
Under the Act you can ask to access your personal information as well as request we correct or update the personal information we hold about you.
To make a request to access or update your personal information, please send an email to: firstname.lastname@example.org or visit us at our offices at Unit D, 363 East Tamaki Road, East Tamaki, Auckland and we will explain the process. If there is a valid reason why we can’t meet your request, we’ll give you an explanation.
In some cases, there may be a fee associated with providing copies of your personal information to you. If so, we will advise you of this prior to sending your information to you.
Cookies and internet use.
We make every effort to maintain the security of our internet connections, however, for reasons outside of our control, security risks may still arise. Any personal information transmitted to us or from our online products or services will therefore be at your own risk.
When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalise and otherwise operate our services such as remembering your language preferences.